How do I know when my item is being delivered?

Upon dispatch, the courier will email & text you saying that your item has been collected from us. Very early the following day the courier will text & email giving you an hour slot when you can expect to receive your parcel that day. If that time doesn’t suit they will offer 2 other days or an option to nominate a particular neighbour to receive your parcel. You simply text back choosing the best option for you.